Last Updated: March 2026

1. INTRODUCTION Software Flow Yard SRL ("we," "our," or "us") operates the website https://www.softwareflowyard.com and associated mobile applications. We are committed to protecting your personal data in accordance with the GDPR (EU Regulation 2016/679).

2. DATA CONTROLLER The entity responsible for your data is: Software Flow Yard SRL Cluj-Napoca, Romania, str: Migdalului 1-3 ap.: 5 CIF/CUI: [46421199] Reg.Com.: J12/4072/05.07.2022 Email: office@softwareflowyard.com

3. DATA WE COLLECT

• Voluntary Data: Name, email, or contact info provided via support requests.

• Automated Data: IP address, device type, and OS version (collected via Google Analytics or Crashlytics).

• App Permissions: Our apps may request access to [Location/Notifications] only as required for core functionality.

4. WHY WE COLLECT IT

• To provide and maintain our services.

• To respond to user support inquiries via office@softwareflowyard.com

• To analyze app performance and fix technical bugs (Crashlytics).

• Our legal basis for processing data includes Contractual Necessity (to provide the service you signed up for), Legal Obligation (for tax/accounting in Romania), and Legitimate Interest (to improve app stability and security)

5. THIRD-PARTY SERVICES We use trusted third-party services that process data under their own privacy policies:

• Google Play Services / Firebase: For analytics and crash reporting.

• Apple App Store: For distribution and payment processing.

• Please note that some of our third-party providers are located outside the European Economic Area (EEA). We ensure these transfers are protected by Standard Contractual Clauses (SCCs) or other equivalent legal safeguards.

6. YOUR RIGHTS (GDPR) As a user, you have the right to access, rectify, or delete your personal data. You may object to data processing or request data portability. To exercise these rights, contact us at office@softwareflowyard.com

7. CONTACT US For any questions, please contact our team at office@softwareflowyard.com

8. DATA RETENTION: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by Romanian law (e.g., for tax purposes). Contact information from support requests is typically deleted after 24 months of inactivity.

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